ASUS Service Center in Dubai
Looking for ASUS service support in Dubai? Public sources list DG Help by Sharaf DG at Times Square Center as an ASUS authorized service option in Dubai. Before visiting, confirm the service status, warranty eligibility, appointment needs, repair cost, and exact counter location directly with ASUS or DG Help.
Quick Answer
For ASUS service in Dubai, the clearest publicly listed option found is DG Help by Sharaf DG at Times Square Center, Sheikh Zayed Road, Al Quoz, Dubai. DG Help describes its ASUS service as authorized and lists support for ASUS laptops, desktops, tablets, ROG, TUF, ZenBook, VivoBook, ExpertBook, StudioBook, and ProArt devices.
Warranty handling should still be verified directly through the ASUS official service locator, the ASUS warranty status page, or the service provider before handing over your device.
Quick Summary Box
- Brand: ASUS
- City: Dubai
- Support type: ASUS service center and repair support
- Service option found: DG Help by Sharaf DG, Times Square Center
- Service status: Listed by provider as ASUS Authorized Service Center; verify directly with ASUS before warranty service
- Area: Al Quoz / Sheikh Zayed Road
- Full address: Times Square Center, Sheikh Zayed Road, Al Quoz, Dubai, UAE
- Phone: 600 502 034
- ASUS UAE hotline: 800-ASUS-ME / 800-2787-63
- Email: Not confirmed from available public sources for the ASUS service center
- Website: DG Help ASUS service page
- Opening hours: Listed as daily 10:00 AM – 10:00 PM; opening hours may change
- Warranty support: Listed by provider as warranty-backed; warranty eligibility should be verified directly
- Appointment note: Provider states no appointment is needed, but users should confirm before visiting
- Last checked: 22 May 2026
- Official source: ASUS UAE service locator
Important Notice
Addresses, phone numbers, opening hours, warranty eligibility, appointment requirements, repair availability, and service center status can change. Always call the provider or check the official ASUS source before visiting, especially if you need in-warranty repair or original ASUS parts.
Contact and Location Details
- Service provider: DG Help by Sharaf DG
- Listed ASUS service location: Times Square Center
- Address: Times Square Center, Sheikh Zayed Road, Al Quoz, Dubai, UAE
- Area / district: Al Quoz, near Sheikh Zayed Road
- Phone: 600 502 034
- Email: Not confirmed from available public sources for ASUS service support
- Provider website: Visit DG Help ASUS service page
- ASUS official service locator: Check ASUS UAE service locations
- Map / directions: Get Directions
The directions link points to the verified mall/location name. Confirm the exact ASUS/DG Help service counter or drop-off point before travelling.
Location Map
A reliable public embed map URL for the ASUS service counter was not confirmed. Use the directions button below to open the Times Square Center location, then confirm the exact DG Help or Sharaf DG service point inside the mall before visiting.
Opening Hours
DG Help lists ASUS service center hours as daily 10:00 AM – 10:00 PM. Times Square Center also lists daily mall opening hours as 10:00 AM – 10:00 PM. Opening hours may change during public holidays, events, Ramadan, or mall schedule updates.
| Day | Hours |
|---|---|
| Monday | 10:00 AM – 10:00 PM |
| Tuesday | 10:00 AM – 10:00 PM |
| Wednesday | 10:00 AM – 10:00 PM |
| Thursday | 10:00 AM – 10:00 PM |
| Friday | 10:00 AM – 10:00 PM |
| Saturday | 10:00 AM – 10:00 PM |
| Sunday | 10:00 AM – 10:00 PM |
Opening hours may change or may not apply to every service category. Please call the provider or check the official source before visiting.
Services This Page Covers
ASUS Laptop Diagnostics
May include inspection for ROG, TUF, ZenBook, VivoBook, ExpertBook, StudioBook, and ProArt laptops. Confirm supported models before visiting.
Screen and Battery Service
Provider information lists screen and battery repair support. Ask whether the part is original, compatible, in stock, and covered by warranty.
Motherboard and Charging Issues
Commonly searched issues include no power, charging faults, motherboard faults, overheating, and liquid damage. Repair method and pricing should be confirmed after inspection.
ASUS Desktop and Tablet Support
Provider information mentions desktops, all-in-one PCs, and tablets. Confirm your exact model and serial number before visiting.
Warranty Support
Warranty-backed repair is listed by the provider, but ASUS warranty eligibility should be verified through ASUS or the provider before handing over your device.
Software Support
May include operating system, driver, performance, and software troubleshooting. Always back up your data before service.
Before You Visit
- Call 600 502 034 or check online before visiting.
- Confirm whether the location is currently handling ASUS repairs, ASUS warranty cases, or only device drop-off.
- Check your warranty status through the ASUS warranty status page.
- Ask whether an appointment, booking reference, or online repair request is required.
- Bring your invoice, proof of purchase, warranty document, device serial number, charger, and any relevant accessories.
- Back up your laptop, tablet, or device before handing it over. Remove sensitive files where possible.
- Ask about inspection fees, estimated repair timeline, part availability, data handling, and whether you will receive a job card or receipt.
Warranty and Service Status
ASUS provides an official UAE service locator and warranty status tools. DG Help by Sharaf DG publicly lists its ASUS service as authorized and states that it supports warranty-backed ASUS repairs. Even so, users should not rely only on a third-party page when warranty coverage matters.
Before handing over an ASUS laptop, desktop, tablet, or ROG device, confirm whether the repair will be processed as an in-warranty ASUS case, an out-of-warranty repair, a paid inspection, or a general drop-off service. Ask whether original ASUS parts are available and whether the repair will affect any remaining manufacturer warranty.
If a repair provider is independent or the service status cannot be confirmed through ASUS, warranty coverage may be affected. Always verify the provider’s current authorization status directly with ASUS or the provider before approving repair work.
Questions to Ask Before Handing Over Your Device
Is this covered by warranty?
Ask the provider to check your serial number and explain whether the repair is in-warranty, out-of-warranty, or chargeable.
Are original parts available?
Ask whether the replacement part is original ASUS, refurbished, compatible, or ordered from another location.
Is there an inspection fee?
Confirm whether diagnosis is free or chargeable, especially for out-of-warranty devices or liquid damage cases.
How long will the repair take?
Ask for the estimated timeline and whether delays may happen if parts are not available in Dubai.
Will my data be safe?
Back up your files first. Ask how the provider handles passwords, storage drives, personal files, and data privacy.
Will I receive a job card or receipt?
Always request a written job card, repair reference number, inspection report, quote, payment receipt, and warranty note for the repair.
Frequently Asked Questions
Is there an ASUS service center in Dubai?
Public sources list DG Help by Sharaf DG at Times Square Center, Sheikh Zayed Road, Al Quoz, as an ASUS service option in Dubai. Confirm directly with ASUS or DG Help before visiting.
Is DG Help an official ASUS service center?
DG Help describes its ASUS service as authorized. Users should still verify current authorization status through the ASUS official service locator or ASUS UAE hotline before relying on warranty support.
Should I call before visiting?
Yes. Call before visiting to confirm opening hours, service availability, warranty handling, appointment needs, inspection fees, and whether your specific ASUS model is supported.
Can I claim ASUS warranty here?
Warranty support may be available, but eligibility depends on your product, serial number, purchase date, warranty terms, and the current authorization status of the service provider.
Do I need an appointment?
DG Help states that no appointment is needed, but this may change. Confirm directly before visiting, especially during weekends, holidays, or busy mall hours.
What should I bring to the ASUS service center?
Bring your ASUS device, charger if relevant, proof of purchase, warranty documents, serial number, Emirates ID or contact details if requested, and any repair reference number.
Are ASUS repair prices listed on Dubai Service Finder?
No. Dubai Service Finder does not list or guarantee repair prices. Ask the provider for inspection fees, parts cost, labor cost, VAT, and repair timeline before approving work.
Is Dubai Service Finder connected with ASUS?
No. Dubai Service Finder is an independent information website and is not owned by, operated by, endorsed by, or officially connected with ASUS or DG Help.
Sources and Verification
- ASUS UAE Service Center Locator — used to verify ASUS official support locator availability, service center types, and support navigation.
- ASUS Warranty Status Inquiry — used for warranty check guidance.
- ASUS Call Us Support Page — used to verify ASUS UAE hotline information.
- DG Help ASUS Authorised Service Center Page — used to verify the provider-listed ASUS service center information, Dubai Times Square Center listing, phone number, hours, supported ASUS product lines, and warranty-related provider claims.
- Times Square Center Sharaf DG Page — used to verify the Sharaf DG location inside Times Square Center, floor, mall address, and mall contact details.
- Times Square Center Contact Page — used to verify the mall address and daily opening hours.
Service center details were last checked on 22 May 2026. Users should confirm all details directly with ASUS or the provider before visiting.
Independent Website Disclaimer
Dubai Service Finder is an independent information website. We are not owned by, operated by, endorsed by, or officially connected with ASUS, DG Help, Sharaf DG, Times Square Center, or any listed service center or repair provider. Brand names and trademarks belong to their respective owners. Always confirm details directly before visiting.